lele247 Casino & Sportsbook Data Care
This page describes what we collect when you use lele247 and how we keep that data protected. We collect personal information only to operate your account, process your deposits and withdrawals, verify your identity, and comply with local regulations. We do not sell your data to third parties, and we encrypt all sensitive information using industry-standard SSL protocols.
Our privacy policy applies to everyone who accesses lele247, whether you're in Jakarta, Surabaya, Bandung, Medan, or Semarang. We respect your privacy and handle your information with care. This page explains what data we collect, how we use it, who has access to it, and what rights you have over your information.
Read through each section to understand our data practices. If you have questions about how we handle your data, contact our support team. We're transparent about our processes and happy to clarify any part of this policy.
What Data We Collect on lele247
We collect your email address or phone number when you register. We also collect your name, date of birth, and address during account verification (KYC). We ask for a copy of your identity document (KTP, passport, or driver's license) and proof of address. These documents are stored securely and used only for verification purposes.
When you use lele247, we collect information about your activity: which games you play, how much you deposit and withdraw, your betting history, and your account balance. We also collect technical data: your IP address, browser type, device type, and the pages you visit. This technical data helps us detect fraud, improve our platform, and provide customer support.
- Personal data
- Name, email, phone, date of birth, address, identity document, proof of address.
- Account data
- Login history, deposit and withdrawal records, game activity, account balance, bonus history.
- Technical data
- IP address, browser type, device type, pages visited, time spent on site, cookies.
- Payment data
- Payment method used (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank details), transaction amounts and dates.
How We Use Your Data
We use your personal data to create and manage your lele247 account. We verify your identity to comply with Know Your Customer (KYC) regulations and to prevent fraud. We process your deposits and withdrawals using your payment information. We also use your data to communicate with you about your account, send you support responses, and notify you of important updates.
We analyze your activity data to improve our platform, detect suspicious behavior, and provide better customer service. We may use your data to investigate disputes, respond to complaints, and comply with legal obligations. We do not use your data for marketing purposes unless you explicitly opt in.
We at lele247 treat your data as a trust. We encrypt it, protect it, and use it only for the purposes you've agreed to.
Third-Party Processors and Data Sharing
We share your data with third-party processors only when necessary to operate lele247. Our payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive your payment information to process deposits and withdrawals. Our identity verification partner receives your personal data and documents to verify your identity. Our hosting provider stores our servers and databases.
We do not sell your data to advertisers, data brokers, or other third parties. We may disclose your data if required by law, court order, or government request. We may also share anonymized, aggregated data (e.g., "many active users in Jakarta") for analytics purposes, but this data cannot identify you.
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1
Payment processorsThird party
We share payment information with processors to complete your deposits and withdrawals.
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Identity verification partnerThird party
We share your identity document and proof of address with our verification partner to complete KYC.
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3
Legal and regulatory authoritiesThird party
We may disclose your data if required by law or court order.
Data Security and Encryption
We protect your data using SSL encryption. All communication between your device and our servers is encrypted, so your login credentials and payment information remain private. Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We store sensitive data (identity documents, payment details) in encrypted databases with restricted access.
We also offer two-factor authentication (2FA) to add an extra layer of security to your account. If you enable 2FA, anyone trying to access your account needs both your password and a code from your phone. We recommend enabling 2FA if you play regularly or hold larger balances.
Your Rights and Data Retention
You have the right to access your personal data. You can request a copy of all data we hold about you by contacting our support team. You also have the right to request corrections if your data is inaccurate. You can request deletion of your data, though we may retain some information for legal or regulatory reasons.
We retain your personal data for as long as your account is active. After you close your account, we retain your data for a minimum of five years to comply with anti-money-laundering regulations and to resolve any disputes. We delete technical data (IP addresses, cookies) after 12 months unless we need it for fraud investigation.
Cookies and Tracking
We use cookies to remember your login preferences, track your session, and analyze how you use lele247. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use lele247. We do not use cookies to track you across other websites.
We also use analytics tools to understand how players interact with our platform. These tools collect anonymized data about page views, game popularity, and user behavior. This data helps us improve lele247 and provide better features.
Jurisdiction and Data Location
Our servers may sit outside your jurisdiction. Your data may be transferred to and stored in countries other than Indonesia. By using lele247, you consent to this transfer. We apply the same security standards to your data regardless of where it is stored.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you're in a supported region, this privacy policy applies to you.
Contact and Updates
If you have questions about our privacy practices, contact our support team. We may update this privacy policy from time to time. We will notify you of significant changes by email or by posting a notice on lele247. Your continued use of lele247 after changes means you accept the updated policy.